General Terms and Conditions of Business

1. scope of application

The following terms and conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his or her commercial nor to his or her independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his or her commercial or self-employed professional activity.

2. contracting party, conclusion of contract, correction options

The purchase contract is concluded with:

Androho Software

Matthias Höpfler

Ziegelweg 1

84164 Moosthenning.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping basket without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping basket by clicking on the order button. Immediately after sending the order, you will receive a confirmation by e-mail. 3.

3. contract language, contract text storage

The language available for the conclusion of the contract is German.

We store the text of the contract and send you the order data and our General Terms and Conditions in text form. You can view the text of the contract in our customer login.

4. delivery conditions and prices

All stated prices are final prices. In accordance with § 19 UStG (Value Added Tax Act), no value added tax is charged and consequently not shown.

Digital products will be sent by email as a download link immediately after receipt of payment. 

We do not deliver to packing stations.

5. payment

In our shop, the following payment methods are generally available to you:


In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions in the order process.


If the payment service Mollie is selected, the payment is processed via the payment service provider Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands. Mollie offers various payment services, but the customer will be made aware of these. Separate payment conditions may apply. Further informations are available at 

6 Warranty and guarantees

The legal liability for defects applies. Information on any applicable additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.

7 Liability

For claims based on damage caused by us, our legal representatives or vicarious agents, we shall always be liable without limitation

in the event of injury to life, limb or health,

in case of intentional or grossly negligent breach of duty,

in the case of warranty promises, insofar as agreed, or

insofar as the scope of application of the Product Liability Act is opened.

In the event of a breach of material contractual obligations, the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected.

Otherwise, claims for damages are excluded.

No liability shall be accepted for direct or indirect damage - in particular to other software, damage to hardware, damage due to loss of use and damage due to malfunction of the software. The user is exclusively liable for the consequences of the use of the software.

Damage caused by temporary failure of the software can be claimed after contacting us and can be accepted as a gesture of goodwill.

No liability is accepted for bans (exclusions from the game) by the game manufacturer. 

The use of the ArenaTester software (including beta versions) violates the terms and conditions of the game manufacturer Kabam. Therefore, the use of these is at your own risk and responsibility.

The offered software versions of ArenaTester (including beta versions) are for testing purposes only.

8. dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

9 Subscription

Androho Software offers Arena Tester Mobile, a subscription service that allows the user to test the arena in a mobile game which is not included in the app.

Subscriptions to Arena Tester are self-caneling There are no further costs on the part of Androho Software.

However, subscriptions for Arena Tester Mobile can be resumed after reordering and paying the required fee from the time of payment.

10. Scope of services

When using the apps offered (including Arena Tester Mobile), costs for data connections may be incurred. The user is responsible for these costs.

Arena Tester Mobile stores data locally and online at Google Cloud for a better user experience.

11. Beta versions

During access to a beta version, access will be unlocked for an additional two days to counteract any problems that may arise during use.

It is not guaranteed that a beta version will function without errors. 

It is expressly pointed out that the software is not completely mature and that the occurrence of errors may occur more frequently.

If an unwanted error should occur, this can be reported as accurately as possible by email to

An error that has occurred will be corrected as quickly as possible after it has been reported. 

During a beta version an extended right of return of 7 days is granted.

No warranty is given for specific features and/or functions of the software. The software can be changed without notice and the functionality can be extended or reduced.

Points 1-10 of the GTC also apply. 

AGB created with the Trusted Shops legal text editor in cooperation with FÖHLISCH Rechtsanwälte.